Ieptar|Web3|NFT|Staking

Get Help with IEPTAR Labs

Welcome to the IEPTAR Labs Help Center. Explore our FAQs, guides, and educational resources to get the most out of our Web3 platform.

General Questions

What is IEPTAR Labs?
IEPTAR Labs develops and maintains the IEPTAR Protocol, a decentralized platform enabling seamless peer-to-peer trading of digital assets.

Where is IEPTAR Labs located?
Our headquarters are in Wilmington, Delaware, USA.

Privacy & Terms

IEPTAR Labs Privacy Policy
We value your privacy. Learn how we collect, use, and protect your data when interacting with IEPTAR Web3 apps, wallets, and developer tools.

IEPTAR Labs Terms of Service
These terms govern your use of IEPTAR products, including accounts, transactions, governance participation, and protocol interactions.

Technical Support

How do I connect my wallet?
Supported wallets can connect via the IEPTAR Web App by clicking 'Connect Wallet' in the top-right corner.

Why is my transaction pending?
Network congestion or insuffiIEPTARnt fees can cause delays. Check your transaction hash on the blockchain explorer.

Governance & Partnerships

How can I participate in governance?
Token holders can delegate votes and vote on proposals via the IEPTAR Web App.

How do I propose a partnership?
For collaboration inquiries, please contact IEPTAR Labs via official channels.

Tokens & Approvals

What are token alerts?
Token alerts inform you of potential risks or special instructions while swapping or interacting with tokens.

What is an approval transaction?
Authorizing a token allows IEPTAR smart contracts to access it safely for swaps or liquidity operations.

What is price impact?
Price impact is the difference between market price and execution price due to your trade size relative to liquidity.

Wallets & Recovery

Getting started with IEPTAR Wallet
Download the IEPTAR Wallet for iOS or Android to securely manage assets at wallet.ieptar.com.

What is a recovery phrase?
Your recovery phrase is the master key to your wallet. Keep it private and secure to avoid unauthorized access.

How do I import a recovery phrase?
Existing wallet users can copy their recovery phrase into the IEPTAR Wallet to restore access.

Bridges & Networks

What is IEPTAR?
IEPTAR is a Layer 2 network built for faster, low-cost, and secure blockchain transactions.

What is a network fee?
Each blockchain transaction requires a non-refundable fee to compensate validators.

Using testnets
Testnets allow you to experiment with swaps, liquidity, and governance without risking real funds.

Bridging tokens
Use IEPTAR Bridge to move assets across supported networks, fully redeemable 1:1.

Smart Wallets & Hooks

What are smart wallets?
Smart wallets use automated contracts to provide faster transactions, delegation, and advanced features.

What is a hook?
Hooks are customizable smart contract modules that extend the functionality of pools, swaps, and governance actions.